PRIVACY POLICY
Last Updated: 11/21/2025
This Privacy Policy explains how Stephanie Shaffer, doing business as Be Resilient Institute, (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or use our services, including online courses, workshops, community membership, and digital resources (the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Provided when you:
Register for workshops or courses
Subscribe to emails or download resources
Fill out forms or questionnaires
Join our membership community
Contact us directly
This may include:
Name
Email address
Phone number
Billing information
Any information voluntarily shared in messages or forms
B. Usage & Technical Information
Automatically collected when you use our website:
IP address
Browser type
Device type
Pages visited
Cookies and similar technologies
C. Sensitive Information
We do not ask for or require medical or mental health history.
Any personal stories or emotional information shared voluntarily is protected and not shared externally.
2. How We Use Your Information
We use your information to:
Provide and improve our Services
Deliver online programs, workshops, and content
Process payments and send receipts
Send newsletters, updates, and supportive resources
Respond to questions and customer support inquiries
Customize your experience
Maintain the safety of our community
We never sell your information.
3. Email Communications
By subscribing or downloading a free resource, you may receive:
Educational emails
Event announcements
Program invitations
Supportive grief-related content
You may unsubscribe at any time by clicking “Unsubscribe” in any email.
4. Sharing Your Information
We only share information with trusted third parties who help us operate our Services, such as:
Payment processors (e.g., Stripe, Paypal)
Email platforms (e.g., Mailchimp, ConvertKit, Constant Contact)
Website hosting providers
These partners are required to protect your information and keep it confidential.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
5. Cookies & Tracking Technologies
We may use cookies and similar tools to:
Improve website functionality
Understand user behavior
Personalize your experience
You may disable cookies in your browser settings.
6. How We Protect Your Information
We use technical and administrative safeguards, including:
Secure servers
SSL encryption
Restricted access to data
Secure payment processing
While no online system is 100% secure, we work diligently to protect your information.
7. Children’s Privacy
Our Services are not intended for individuals under 18.
We do not knowingly collect information from minors.
8. Your Rights
Depending on your location, you may have rights to:
Access the data we have about you
Request corrections
Request deletion
Opt out of marketing
Limit cookie tracking
You may request these at any time:
📧 [email protected]
9. External Links
Our website may link to other sites.
We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy as needed.
Changes will be posted here with a revised “Last Updated” date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us:
📧 [email protected]
🌐 iamstephshaffer.com